Return & Refund Policy

Return & Refund Policy

Effective Date: July 1, 2026

1. Return Eligibility

We accept returns within 30 days of delivery.

To be eligible for a return:

  • Item must be unused and in original condition
  • Original packaging must be included
  • Proof of purchase is required
2. Non-Returnable Items

The following items cannot be returned:

  • Items marked “Final Sale”
  • Used or damaged items caused by customers
  • Clearance or promotional items (if stated)
3. Refund Process

Once your return is received and inspected:

  • Refund will be processed within 5–10 business days
  • Refund will be issued to the original payment method
4. Exchange Policy

We only replace items if:

  • Wrong item received
  • Defective or damaged product
5. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

6. How to Start a Return

Please contact us at:

Email: hywoosina@gmail.com

Include:

  • Order number
  • Reason for return
  • Product photos (if applicable)