Return & Refund Policy
Return & Refund Policy
Effective Date: July 1, 2026
1. Return Eligibility
We accept returns within 30 days of delivery.
To be eligible for a return:
- Item must be unused and in original condition
- Original packaging must be included
- Proof of purchase is required
2. Non-Returnable Items
The following items cannot be returned:
- Items marked “Final Sale”
- Used or damaged items caused by customers
- Clearance or promotional items (if stated)
3. Refund Process
Once your return is received and inspected:
- Refund will be processed within 5–10 business days
- Refund will be issued to the original payment method
4. Exchange Policy
We only replace items if:
- Wrong item received
- Defective or damaged product
5. Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
6. How to Start a Return
Please contact us at:
Email: hywoosina@gmail.com
Include:
- Order number
- Reason for return
- Product photos (if applicable)
